DELIVERY

 

Once the order is confirmed by AOKAS Sàrl, the goods are sent when the amount is credited to AOKAS Sàrl’s account.

1.1  Delivery time:

Deliveries to Switzerland are done by post. The ordered items are delivered within a maximum 5-7 working days (Monday to Saturday) upon receipt of the order.

Should the products not be available in stock, a delivery time will be communicated to the customer by email and in the order confirmation.

If the customer is absent during the delivery and if the goods cannot be deposited in the mailbox, the customer will receive a receipt allowing him to withdraw the articles or to be delivered a second time: the shipments by the Post office can be withdrawn at the counter.

Differences in quantity must be notified within five days of receipt of the goods, to AOKAS Sàrl, +41 (0) 78 697 38 39 or weare@aokas.ch.

The costs resulting from the impossibility to deliver the goods to the address indicated are charged to the customer.

1.2  Shipping cost:

For Switzerland, the processing and shipping costs are:

CHF 7.- (in “Economy” – at destination within two working days) or CHF 9.- (in “Priority” – at destination the next day) for orders less than 2kg

CHF 9.70.- (in “Economy” – at destination within two working days) or CHF 10.70.- (in “Priority” at destination the next day) for orders over 2kg

For special size items (i.e. large peace & love sign), the shipping costs are CHF 29.- (in “Economy”) or CHF 34.- (in “Priority”).

Deliveries in Europe:

For France, the processing and shipping costs are:

CHF 12.- (in “Economy”) or CHF 17.- (in “Priority”) for orders less than 2kg,

CHF 23.- (in “Economy”) or CHF 30.- (in “Priority”) for total orders exceeding 2kg,

For special size items (Peace & Love signs, cushioned meditation mat), the shipping costs are CHF 42.- (in “Economy”) or CHF 48.- (in “Priority”).

Deliveries outside of Switzerland are made by post and within the usual deadlines practiced by foreign posts (2-4 days in “Priority”) and (4-8 days in “Economy”). All shipments abroad are subject to customs duties.

Deliveries to Canada and USA (on request):

For Canada and the United States, processing and shipping charges will be provided upon request. Deliveries for Canada or the United States are made by post and this within the usual times practiced by foreign posts or carriers (between 10 to 15 days)

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